WE ARE COMMITTED TO PLAYER PROTECTION!

A WIDE RANGE OF ENTERTAINMENT OPTIONS - SAFE AND RELIABLE

The offer of Sächsische Spielbanken-GmbH & Co. KG serves the natural gaming needs of the adult population. In a stylish ambience and with the best service, the company wants to offer its guests a wide range of entertainment. Playing should be fun and at the same time a relaxing leisure experience for the guest. Pathological gambling, on the other hand, should not be supported or promoted in any way.

Advice and help

Excessive and uncontrolled gambling can lead to addiction and, ultimately, addiction. Possible consequences are gambling debts, financial ruin and social isolation. Through information in the CASINOS in SAXONY as well as cooperation with the regional outpatient addiction help and other specialist offices, we support those affected and their relatives.

Sächsische Landesstelle gegen die Suchtgefahren e. V.
Glacisstr.26
01099 Dresden

Phone: 0351 804 55 06

E-mail: [email protected]

Internet: slsev.de

Competence Center for Behavioral Addiction at the Johannes Gutenberg University Hospital
Untere Zahlbacher Straße 8
55131 Mainz

Hotline Behavioural addiction:

Anonymous and free consultation of affected persons and relatives at 0800 – 1 529 529 (Monday - Friday from 12.00 to 17.00)

or online at verhaltenssucht.de

Federal Centre for Health Education (BZgA)
Maarweg 149-161
50825 Cologne

BZgA consultation phone: 0800 1 37 27 00 (free and anonymous)

Internet: bzga.de

In the CASINOS SAXONY you will find the following information brochures for those affected and their relatives:

COMMISSIONER FOR PLAYER AND YOUTH PROTECTION

Sächsische Spielbanken-GmbH & Co. KG has appointed a commissioner for player and youth protection. This is responsible for contacting external specialists and contact persons for questions about player and youth protection.Please send your inquiries to the Commissioner for Player and Youth Protection to:

Sächsische Spielbanken-GmbH & Co. KG
Commissioner for Player and Youth Protection
Oststraße 105
04299 Leipzig

by e-mail to: [email protected]

SELF-TEST

D playing with luck is an entertaining and exciting leisure activity for many people. But when the pastime becomes a compulsion, the fun stops.Everyone can honestly check their relationship to gambling on the following statements. Test yourself!

Do you spend more time playing than you intended?
Have you ever tried to give up gambling without success?
If you lost, then try to win back the lost stake as soon as possible?
Have friends, acquaintances or relatives turned away from you because you neglected them because of your gambling?
Do you have a twinge of conscience after playing?
Have you already played to repay debts or solve other financial problems with the profit?
Does playing have a negative effect on your joie de vivre or performance?
If you have won, do you feel a strong desire to continue playing in order to win even more?
Have you played many times until you ran out of money with you?
Are you playing because you feel alone or lonely or because you want to escape worries?
Have you ever borrowed money to keep playing?
Have you ever sold something to play from the proceeds?
Have you ever wanted to forget about worries and troubles in the game?
Have you ever illegally financed your game, or have you ever thought of such a possibility?
Have you been sleeping badly since you started playing?
Have you driven quarrels, disappointments or difficulties to play?
Have you been using alcohol or other drugs since you started playing?
Have you already lost a job in connection with gambling?
Do you have trouble getting up in the morning and fulfilling your obligations?
Have you thought about taking your own life in the last two years?

FOR EVALUATION

If you answer "yes" to at least six questions, you should seek professional advice or visit a support group. The Saxon casinos also offer the possibility of self-locking.

PLAYER SUSPENSION INFORMATION

Gambling can become a serious problem under certain circumstances. For those who have difficulties with the use of gambling products, Sächsische Spielbanken-GmbH & Co.KG Help. This includes extensive educational materials on problematic gambling behavior as well as the provision of professional help.

SELF-LOCKING

The Sächsische Spielbanken-GmbH & Co. KG enables vulnerable gambling participants to have themselves blocked for gambling. The forms for self-exclusion are available from the employees in the casinos and at the headquarters in Leipzig.

Application for self-locking:
PDF form

Request cancellation of self-suspension:
PDF form

FOREIGN BLOCKING

It is also possible, for example, for relatives to have vulnerable people locked up. The documents for a foreign lock must be requested from the employees in the casinos and at the headquarters in Leipzig. If an application has been submitted to Sächsische Spielbanken-GmbH & Co. KG, the facts of the case will be examined, a temporary suspension will be set up and the person concerned will be asked to comment. Only then will the Sächsische Spielbanken-GmbH & Co.KG about the final player suspension.

Notification of a foreign lock:
PDF form

PROCEDURE

If Sächsische Spielbanken-GmbH & Co. KG has issued a player lock (self/ third-party lock), the player lock with the available data will be set up and effective immediately in the lock file maintained centrally by the State of Hesse. From this point on, the data will be transmitted to all gambling providers obliged to enforce player bans to the extent necessary for monitoring the game bans. The blocked person will receive a written notification about the establishment of the player lock.A player suspension is indefinite and can be lifted after one year at the earliest. Detailed information is contained in the forms "Application for player suspension (self-suspension)" and "Information for player suspension (third-party suspension)".

Player Protection